Great Ideas

Consider giving Cascades Gift Certificates for:

• Corporate Promotions and Employee Rewards
• Loyalty and Retention Programs
• Graduations and Retirements
• Birthdays and Anniversaries
• Wedding Parties
• Baby Showers
• Thank You Gifts

Gift Certificates

• Gift Certificates and balances are valid for one year from date of purchase and may be applied towards any product or service currently offered. May not be applied towards the purchase of another gift certificate.
• We are unable to replace lost Gift Certificates.
• Gift Certificates are non-refundable; however they are transferable.
  (Gift Certificates do not include gratuity)

Corporate and Group Events

Cascades can make your next group event a memorable experience. Let
us customize your group experience. Ask to speak with our marketing coordinator for further information.

Spa Lunch / Fruit Smoothies

Add a Spa Lunch to any service(s) or package for $15 or a Fruit Smoothie for $5. To ensure availability, we ask that you order your Spa Lunch or Fruit Smoothie when you book your appointments.

Locker Room Amenities

All packages and services over $45 include the use of our Locker Room. Amenities include the use of our Riverside Hot Tubs (Female Guests only), steam showers, bathrobe, sandals, towel, as well as personal care and grooming items. Services under $45 may add Locker Room amenities for a fee of $15. If you plan to take advantage of these amenities prior to your appointments, please check in 45 minutes before your scheduled start time.

Spa Etiquette

Please arrive15 minutes before your scheduled service to allow plenty of time
to check in. Arriving late will lessen precious minutes of your spa service.
Remember your service will end on time so the next client isn't delayed, regardless of how late you start. The spa environment is one of tranquility
and relaxation; kindly respect our other guests' right to privacy and quiet.
Cascades is a smoke free environment and a Cellular Free Zone. We request that young children be left at home to ensure that all of our guests can enjoy a tranquil spa experience.

Booking and Cancellation Policy

Treatment times and services are reserved especially for you. A minimum of 24 hours notice is required if you must cancel a single service appointment and 72 hours for multiple service bookings. Without proper notice, a cancellation fee of 50% of the services booked will be charged. In the case of a gift certificate, the value of the services will be deducted from the certificate. Making a reservation acknowledges acceptance of this policy. Appointment "no shows" will be billed at 100% of the service value. We strongly recommend booking several weeks in advance. Six weeks in advance for evening and Saturday appointments.

Gratuities

Gratuities are always appreciated by professional staff as recognition for
outstanding service. Tips usually range from 15-20% of service price.

Payment

We accept MasterCard, VISA, Debit and Cash.

Prices, Services and Taxes:

Prices and services are effective Nov 15, 2005.* Service times are approximate. Taxes not included. ( Prices subject to change )

Parking and Vehicle Keys

Parking is available in our front driveway and the gravel lot across the street on Fish Hatchery Lane. As parking is limited, we will hold on to your vehicle keys at reception upon arrival and return them to you upon check out. Occasionally there is need to move a vehicle. If you would prefer not to leave keys with reception, we respectfully ask that alternate parking arrangments be made.

*We do not recommend the use of hot tubs or steam cabinets if you have high
or low blood pressure or if you are pregnant"